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1.
Can I pay my monthly amortizations through the bank?
Payment
through the bank is possible only if notification to do so is received
from the company. All payments in arrears, despite assignment to
the bank, must be paid to the Customer Relations Department.
2.
What are the steps needed to obtain my title?
Buyers
that have fully settled their accounts are expected to pay their
Transfer Cost Fee to transfer the title to their names. After settling
the Transfer Cost Fee, buyers should expect to receive their titles
within 60 working days.
3.
What is a "transfer cost"?
Transfer
Cost is the payment made by the buyer upon full settlement
of his account to cover costs of transferring the title to the
buyer's name. This consists of BIR fees (Documentary stamps, Transfer
Tax, Issuance Fee, Certification Fee, Entry Fee), Registration
Fee and Service fee. You may get a computation and make payments
to the Customer Relations Department.
4.
How are my payments applied?
Payments
are applied as follows:
a. to the VAT
b. to the surcharge and/or other penalties due and outstanding
c. to the interest due and outstanding
d. to taxes, fees and other assessments on the property
e. to the outstanding balance payment
5.
How do I get to use the facilities at the site?
-
If you wish
to use the facilities at the Grand Parkplace Village, you may
get in touch with the Property Management Office at Tel No.
(046) 975-4536.
- For those wishing to use the facilities
at the ParkPlace Village or Pacific Parkplace Village, kindly contact
the Property Management Office at Tel No. (046) 875-4674.
- You may look for Ms. Prexy Bernardino,
Arch. Jesan Nacario, or Eng. Jun Visto.
6.
What are the requirements for transfer of rights?
Transfer
of rights is subject to prior written approval by the company under
the following conditions:
a. settlement of all payments in arrears before transfer is effected
b. payment of the Transfer Fee as specified by the company
c. submission of a notarized Deed of Transfer (6 copies)
d. PhP 10,000.00
7.
When and where do I get the Official Receipt for my bank payments?
Official
Receipts are issued by the Collection Management Department and
sent through mail a month after your due date.
8.
When do I assume payment of the Real Property Tax?
The
buyer is responsible for the Real Property Tax payment of the
following full year from the time they have received their transfer
certificate of title from the company. (e.g. Transfer Certificate
of Title was received February 2000, buyer is responsible for
the real property tax payment for January to December of 2001).
9.
Where do I pay my Real Property Tax?
Payment
for the Real Property Tax can be made to the local governement
unit where your property is located.
10.
What is the current value of my property?
You
may secure the information from the Customer Relations Department
through Tel. Nos. 6381200 to 03, locals 142, 143, or 155.
11.
How much is my outstanding balance?
You
may secure the information from the Customer Relations Department
through Tel. Nos. 6381200 to 03, locals 142, 143, or 155. A Statement
of Account may be generated and sent to you for your reference.
12.
How much do I pay to update my account?
This
information may be secured at the Customer Relations Department
through Tel. Nos. 6381200 to 03, locals 142, 143, or 155.
A Statement of Account may be generated and sent to you for
your reference.
13.
What company name should I make my cheque payable to since
Earth+Style Corporation(ESC) is a spin-off from Extraordinary
Development Corporation(EDC)?
That
depends on which property you are paying for. If you are
to make a payment for a lot in Parkplace Village, Grand
Parkplace Village or Pacific Parkplace Village, address
the cheque to Extraordinary Development Corporation. EDC
is the recognized owner and developer of the said projects.
However, if you are paying for properties under Villaggio
Ignatius, Villa Villaggio, and Jubilation, then address
your cheque to Earth+Style Corporation since these developments
are owned, developed and managed by ESC.
14.
How do I change my billing address?
You
may inform the Customer Relations Department of any changes
in your billing address by calling Tel. Nos. 6381200 to 03,
locals 142, 143, or 155, faxing us at 6386874, or sending
an email to service@earthandstyle.com.
You may also update your information through the Customer's
Information Update page ("Let's Talk") on this website.
You may also send us a letter addressed to the following:
Customer
Relations Department
Earth+Style Corporation
37th Floor, Orient Square Building
Emerald Avenue, Ortigas Center
Pasig City
15.
How often will I be receiving Earth+Style Corporation's
My Home magazine?
My
Home magazine is given to all customers of Earth+Style
Corporation as a token of our deepest appreciation that
they have joined our family. Expect your magazine to be
sent every other month since My Home is published
on a bi-monthly basis. If you do not receive your magazine,
please do not hesitate to inform the Customer Relations
Department at 6381200 to 03.
Any other questions you may have can be accomodated through
the Customer Relations Department's Hotline at 6381200 to 03,
through fax number 6386874 or through our e-mail address: service@earthandstyle.com
We
are looking forward to hearing from you!
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Earth+Style Corporation. All rights reserved.
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